If your order is damaged in any way upon receipt, please email or phone us straight away and DO NOT attempt to fit the film.
We will replace the damaged goods if, upon receipt of their return, it appears they are defective (we are unable to replace damaged goods if you have tried to fit them). We will promptly arrange to deliver replacement goods free of charge or, if you request, a full refund of the price of the defective goods.
We are unable to issue a refund or replace the goods if the item is not returned to us. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including delivery costs. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days.
You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or misdescribed.
Any goods returned should be in salable condition. These terms apply to your order.
We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affects your legal rights, and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. Your rights to return goods are protected under the EU Distance Selling Directive, which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm